Our plumbers bring a wealth of expertise and are fully licensed to provide you with the highest standard of skill and service.
We’re available 24/7 for emergencies requiring immediate repairs, whether during the day or night.
There are no hidden or surprise fees—all our prices are honest and competitive.
We’re devoted to serving communities and neighbourhoods in Burlington, Hamilton, Oakville, and surrounding areas in Ontario.
Our main objective is to ensure we do the right job, so you have no reason to call us (or any other plumber) back for additional repairs.
Dealing with a burst Kitec pipe? PlumbWize is available 24/7 for any plumbing emergency, whether it’s stopping water damage due to overflowing appliances, investigating frozen or burst plumbing pipes, or completely replacing Kitec plumbing systems. No waiting, no stress. When every minute counts, count on PlumbWize for immediate, professional service.
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"We hired PlumbWize for our home, and with the extensive work that needed to be done, these guys were amazing. Not only were they on time, they were clean, organized, extremely friendly, and were able to answer every question that we had. They got the job done efficiently and were very professional."
"Outstanding and quick service. I was having sewer backup problems in my home and I called PlumbWize to solve the issue. They came in a timely matter, used a camera in the pipes to show me what was happening, and were able to clear the major blockage. Excellent and professional service!"
“PlumbWize recently repaired a couple of our toilets and a shower faucet. I found them to be prompt, courteous, professional, and very tidy. I will recommend them to my friends.”
This is an amazing company. Jason contacted me as soon as he knew what plumbing issues I was facing, set up a visit immediately and Austin came, did the diagnostics and dealt with the issue. Upfront pricing, very professional and knowledgeable They will be my go to company for future plumbing needs. They warranty the work too. I'd give 10 stars or more. Such life savers!
Kitec is a brand of flexible piping installed in many Ontario homes and condos between 1995 and 2007. The pipe system was found to degrade prematurely, causing fitting failures, leaks, and low water pressure over time. Kitec is no longer manufactured and cannot be repaired. It must be replaced to prevent pipe failure and potential water damage to your property.
Kitec replacement costs vary based on the size of your home, the number of fixtures, and the extent of access required to reach the piping. PlumbWize provides a full assessment and an upfront quote before any work begins, with no hidden fees or surprises after the job is done. Contact us to schedule an inspection, and we will give you a clear, itemized estimate for your property.
Kitec pipes are typically orange or blue in colour, with brass fittings stamped with "Kitec," "KTC," "IPEX," or "PERT/AL/PERT." They are most commonly found in homes and condos built or renovated between 1995 and 2007, particularly in Ontario. If you are unsure, PlumbWize can inspect your plumbing system and confirm whether Kitec is present before you decide on the next steps.
Kitec cannot be repaired in the conventional sense. The fitting failures that cause leaks are a systemic problem with the pipe material itself, not isolated damage. Patching individual joints provides only a temporary fix and does not address the underlying risk to the rest of the system. Full replacement with code-compliant materials is the only long-term solution.
Kitec fittings can fail without warning, and the risk increases as the system ages. If you have already noticed reduced water pressure, discolouration, or minor leaks, those are signs that the system is degrading. We recommend scheduling an inspection as soon as possible rather than waiting for a failure, as pipe failures typically cause greater property damage and are more costly to address after the fact.
Home insurance policies vary, and whether coverage applies depends on your specific insurer and policy terms. Some insurers have excluded Kitec-related claims or require disclosure of Kitec systems at renewal. A number of Ontario homeowners have pursued coverage through the historical Kitec class action settlement. We recommend contacting your insurance provider directly. PlumbWize can provide documentation of the scope of work to support any insurance inquiries.
PlumbWize handles the full replacement process: initial inspection and system mapping, removal of existing Kitec piping and fittings, installation of new code-compliant materials, pressure testing, and restoration of access points. We provide a full upfront quote covering all labour and materials before any work begins, so you know exactly what to expect in terms of scope and cost.
At PlumbWize, we understand that in order to stand out above the rest, we need to provide our clients with the full range of high-quality plumbing services at an affordable rate.
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